How can riders join Deliveroo and what support does Deliveroo provide for them? – Zendesk

Introduction

Welcome to Deliveroo Rider Onboarding

Thank you for your interest in becoming a Deliveroo rider. This guide will walk you through the application and onboarding process to help you get started delivering food and groceries safely and efficiently across the UK.

Step 1: Online Application

Visit the Deliveroo rider application page at https://deliveroo.co.uk/ride-with-us and complete the online application form with your personal details. This is the first step to joining the Deliveroo team as a rider.

Step 2: Submit Required Documents

Prepare and submit any required documents such as proof of ID (e.g. passport or driving licence). These documents help verify your identity and eligibility to work as a Deliveroo rider.

Step 3: Background Check

Deliveroo conducts a basic background check to ensure safety for all parties. Ensure you provide accurate information during your application to facilitate this process.

Step 4: Training and Equipment

Once approved, Deliveroo provides training materials, resources, and branded equipment to help you get started delivering safely and efficiently. Training covers best practices for customer service and safe riding.

Step 5: Accessing the Rider App

After onboarding, log in to the Deliveroo rider app to accept delivery requests. The app allows you to work flexibly and manage your deliveries in real-time.

Step 6: Ongoing Support and Incentives

Deliveroo offers 24/7 rider support to assist you whenever needed. Additionally, you can benefit from performance-based incentives and bonuses to reward your hard work.

Additional Resources

For more detailed information, visit the 'Ride with us' section on Deliveroo’s website at https://deliveroo.co.uk/ride-with-us. Here you can find FAQs, community resources, and latest updates for riders.

Conclusion

We’re excited to have you join the Deliveroo community. Follow these steps to start your journey as a Deliveroo rider, enjoy flexible work hours, and contribute to delivering great food across the UK. If you have any questions, don’t hesitate to reach out to our support team.