How can I request a contact-free delivery with Deliveroo?

Introduction

Ensuring a Safe and Contact-Free Delivery Experience

Deliveroo is committed to providing a safe and convenient food and grocery delivery service. Requesting a contact-free delivery helps protect both you and the rider by minimizing direct contact during order drop-off.

How to Request Contact-Free Delivery

Follow these simple steps to select a contact-free delivery option when ordering with Deliveroo:

1. Add your desired food or grocery items to your cart.
2. Proceed to checkout once you have finalized your order.
3. At the checkout screen, locate and select the “Contact-free delivery” option.
4. This option instructs the rider to leave your order safely at your doorstep and to maintain a minimum distance of one metre.
5. When the rider arrives, they will place your order outside your door and wait nearby for you to collect it.

Why Choose Contact-Free Delivery?

Choosing contact-free delivery helps reduce physical interaction, supporting social distancing measures and ensuring everyone's safety during delivery. It is a convenient way to receive your items without direct contact with the rider.

Additional Resources

For more information on Deliveroo’s safety measures and contact-free delivery policy, please visit our official website at https://deliveroo.co.uk/ or consult trusted news sources such as this article on mothership.sg covering contact-free deliveries https://mothership.sg/2020/03/covid-19-deliveroo-contact-free/

Need Further Assistance?

If you have any questions or require support regarding contact-free delivery options, please reach out to Deliveroo Customer Service via our contact page on our website or through the Deliveroo app. We are dedicated to ensuring your delivery experience is safe, smooth, and satisfying.