How can I update or change my delivery address after placing an order on Deliveroo?

If you need to update or change your delivery address after placing an order, it is important to act quickly to increase the chances of a successful update. This guide explains the steps to follow to request a delivery address change with Deliveroo.

Why Updating Your Delivery Address Matters

Ensuring your food order is delivered to the correct address helps avoid delays and missed deliveries. If you notice you've entered the wrong address or need to change it, following the right process can help resolve the issue efficiently.

How to Request a Delivery Address Change

1. Open the Deliveroo app or visit the Deliveroo website and navigate to the Help section.

2. Contact Deliveroo customer support as soon as possible. Provide your order number and the new delivery address you want to update to.

3. The customer support team will try to update your delivery address with the rider and restaurant. However, please note that if the order is already out for delivery, changes may not be possible.

4. Alternatively, if the option is available in the app, you can contact the rider directly to request an address change or discuss alternate arrangements.

5. If a change is not possible, consider arranging to collect your order from the original delivery location.

Additional Support and Resources

For further assistance with your order or delivery issues, visit the Deliveroo Help page at https://deliveroo.co.uk/help/order-issues.

Deliveroo is committed to customer satisfaction and will do its best to support you during your delivery experience.